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Company Profile – Salesforce

Salesforce is coming to Boston University! Learn about the company here so that you can be informed walking into the event or when following up.
By Jack Sawyer

salesforce

Quick facts:

Founded: 1999
CEO: Marc Benioff
Product: Customer Relationship Management
Headquarters: San Francisco, CA
Total Revenues (2016): $6.67 Billion (24% increase from fiscal 2015)
Values: Trust, Growth, Innovation, Equality

Synopsis:

Salesforce, best known for their Customer Relationship Management tool, are coming to Boston University! On October, 19th 2017 Biztech will be hosting Salesforce for an information session from 4:30-6:30pm in the Questrom Auditorium. Register here.

In 1999 Salesforce was founded by Marc Benioff, Dave Moellenhoff, Frank Dominguez and Parker Harris – together they created one of the first business software applications based around the software as a service (SAAS) model. The SAAS model is one in which a “third-party provider hosts applications and makes them available to customers over the Internet” (Rouse). Building the business around the SAAS model allowed Salesforce to gain a strong competitive advantage as competitors attempted to transition their business to the superior model. As a result, Salesforce grew rapidly and capitalized on its strong understanding of the emerging technology by consistently releasing new products. Today, Salesforce had a diversified portfolio of cloud-based products ranging from cloud analytics to cloud internet of things management. Their constant innovation through the SAAS model has helped them become an industry leader in cloud computing and currently boast an impressive market capitalization of 69.8B [10/16/17].

Questions:

Starting points for the information session:

  • What products/initiatives are next for Salesforce?
  • ​​What are the latest trends in cloud computing?
  • Are there any threats to the SAAS model and what is Salesforce doing about it? (E.g. Blockbuster – Netflix scenario?)
  • ​​What is it like to work at Salesforce?​ Culture? Work/Life balance?
  • What is the most exciting aspect of Salesforce?
  • ​​Where do you see Salesforce needing to improve?
  • With technology advancing so rapidly, how does Salesforce identify new opportunities and threats?

Work Cited

Hur, Johnson. “The History of SaaS.” BeBusinessed: No Nonsense Advice, How-To’s, & Reviews, 5 Sept. 2017, bebusinessed.com/history/the-history-of-saas/.
Rouse, Margaret. “What Is Software as a Service (SaaS)? – Definition from WhatIs.com.” SearchCloudComputing, searchcloudcomputing.techtarget.com/definition/Software-as-a-Service.
“Salesforce Products and Business Solutions: The Customer Success Platform.” Salesforce.com, http://www.salesforce.com/products/.

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